Every patient call, handled with care
One skipped disclosure or a rushed answer can cost a patient's trust. Call Trace checks every call for required steps and empathy markers — not just the few a supervisor has time to hear.
- 300 free minutes
- No credit card
- Live in one day
Patient trust doesn't survive on a 2% sample
Supervisors hear a few calls and hope privacy language was used.
Every call is checked for required disclosures and verification steps.
Problems surface after patient complaints or audits.
Agents see missed stages before their next shift.
Score what regulators and patients expect
Mandatory phrase detection
Catch missed privacy notices, verification steps, and care instructions.
Empathy and tone signals
See where agents rush patients or skip acknowledgment.
Secure processing
Recordings flow through your existing secure upload process.
30-second summaries
Read the call instead of replaying eight minutes of audio.
Build patient trust on every call
Run a pilot on your own recordings. 300 minutes of analysis free — no credit card.
No credit card · Pilot on your data