Call Trace
After the call is too late

Audit 300 minutes of calls against your script

See where agents skip script steps, miss required phrases, and lose call quality. The pilot runs on your real recordings.

300 analysis minutes

14-day pilot

Checked against your script

Pilot access

Get 300 analysis minutes

Only a work email is required. Team details can be added now or after activation.

Add details to prepare the pilot
QA review for call #PILOT-042
Script compliance: 76%
Score
76
Script steps
Greeting and identificationPassed
Customer need checkPartial
Required offer phraseMissed
Objection handlingPassed
Next step confirmationPartial
Fragments and insight
Agent

"Let me briefly explain what we can offer..."

AI comment

The required offer wording was not said. This step affects the final score.

Recommendation

Review the offer block with the team and add the control phrase to the QA checklist.

Upload recordings

Use real calls and your review script. A pilot volume is enough to start.

The system analyzes 300 minutes

Transcription, script steps, required phrases, score, and call fragments.

Get a QA report

A clear breakdown of what passed, what was missed, and where the team should improve.

Why now

If QA sees the issue a week later, the team has repeated it dozens of times

The pilot is not about a nice report. It shows which violations are already recurring in your call flow and where coaching can have the fastest impact.

Which script steps agents skip most often

Which required phrases are missing from calls

Which calls supervisors should review

Where the team loses quality, conversion, or compliance